Automatically manage and maintain service performance aligned with customer demand, capacity and cost.

Cortex Service Assurance:

  • Resolves incidents before they degrade user services
  • Eliminates low-value service desk calls
  • Helps you to deliver against SLA’s

Service Assurance in Network Operations

Operate smart, self-configuring, self-managing, self-healing, networks simplifying the real world of legacy, current and future technologies in a single unified solution.

Service Assurance in IT Operations

Dynamically manage self-configuring, self-managing, self-remediating automated business processes in the real world of legacy, current, and future
technologies.

Service Assurance in
Business Operations

Automate resources, applications, or service incident remediation, whilst subject matter experts retain control. Eliminate service issues at machine speed before the user knows there is a problem.