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Intelligent Automation

Business operations are becoming more digital, which means your company faces increased competition, more complex markets and higher customer expectations. These challenges increase service complexity and the operational stress on your frontline, while you remain under pressure to improve service quality, performance and cost. Sound familiar? Find out how Cortex Intelligent Automation can help!

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Network management automation

Cortex provides an integrated approach; from event management to process automation and orchestration. Cortex will integrate and manage existing technologies whilst filling in where gaps exist, to ensure a complete end to end management systems approach.

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Service-Centric Automation

By capturing the knowledge of the service managers, helpdesk specialists and domain experts, Cortex intelligently orchestrates monitoring, maintenance and management whilst interacting with the service managers, users, and specialists directly, to retain ownership and control.

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IT service orchestration

Cortex transforms your organisation into a high velocity service centric environment, where skilled client facing staff focus on innovation. Capturing the knowledge of the service managers, specialists and domain experts, Cortex intelligently orchestrates and automates event and state monitoring, maintenance,and IT management, with business systems and processes, whilst interacting directly with service managers, users, and specialists.

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Database administration automation

Applying 3 decades of technology from the advanced industrial control sector to automate and orchestrate IT and business processes, Cortex rapidly captures the knowledge and skill of the DBA into an automated event, state and request driven visual process engine, creating a resilient self-healing and self-managing environment.

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Service Request Automation

With the multiple competitive and market pressures driving new product development, new routes to market and new revenue patterns, organisations are struggling to ensure systems support new products within reasonable budgets.

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Business Process Automation

Unlike traditional process automation, Cortex brings 3 decades of advanced process control knowledge and technology to business processes. Providing a rapid, easy to use, visual platform to enable business stakeholders to directly capture and manage new and existing operations in a stable and consistent platform, with embedded systems and failure management.

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Systems Augmentation

Cortex transforms your operations through increased focus on strategic control of processes, as opposed to operational decision making. Cortex enables the transition from a screen facing organisation to one which is customer facing.

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