Intelligent Automation requires four components to be able to work:
- The ability to decipher events, receive requests and understand situations
- The ability to analyse situations using machine intelligence to establish the best response and critically manage all exceptions
- The ability to orchestrate an automated response in collaboration with business workflows that guarantee the desired objectives, goals and outcomes
- The ability to integrate and unify existing operational tools, systems, people and processes to create a closed loop environment with appropriate insights to manage autonomous operations, and maintain strategic controls.
Click on the links in the diagram below to watch a short video about how each of the key components of our software work: